Frequently Asked Questions
What certifications does Naresh Chemicals hold?
We are certified by HACCP, GMP, ISO, Organic India, and FSSAI, among other international standards. These certifications guarantee the quality, safety, and authenticity of our products for global markets.
Which industries do your products serve?
Our products cater to a wide range of industries, including food and beverages, cosmetics, personal care, wellness, Ayurveda, and pharmaceuticals. From rose water for skincare to essential oils for aromatherapy and murabbas for health supplements, our offerings meet diverse industry needs.
What makes your products different from others in the market?
Our commitment to purity, sustainability, and advanced distillation processes sets us apart. We focus on delivering products free from harmful chemicals or artificial additives, ensuring organic, high-quality solutions.
How do you ensure product quality?
Quality is our priority. We follow strict quality control protocols at every stage of production, from raw material sourcing to final packaging. Our products meet both domestic and international regulatory standards through comprehensive testing and inspection.
Do you offer bulk or customised orders?
Yes, we offer bulk and custom solutions to meet the specific needs of businesses. We provide bespoke packaging options, private labeling, and customized formulations based on client requirements.
What packaging sizes are available?
We offer flexible packaging options, from smaller retail sizes to bulk containers, including 1 kg, 5 kg, 20 kg, and customized sizes based on your order.
What is your approach to sustainability?
Sustainability is integral to our operations. We source materials responsibly, use eco-friendly production processes, and minimize waste to reduce environmental impact.
Where do you source your raw materials?
Our ingredients are sourced from trusted cultivators and organic farms, ensuring they meet the highest standards of purity and sustainability.
Do you ship internationally?
Yes, we have a well-established global logistics network and ship to clients worldwide. We ensure that all products are packaged securely and delivered on time, with seamless customs support.
How do I place an order or inquire about your products?
You can place an order or inquire about our products by visiting our website, www.nareshchemicals.com (or emailing us directly). Our team will assist you promptly with pricing, packaging, and other order-related details.
What payment methods do you accept?
We accept bank transfers, international wire payments, and other secure payment methods to facilitate smooth transactions for our global clients.
Can I request samples before placing a bulk order?
Yes, we offer product samples to ensure our clients are fully satisfied before placing bulk orders. Please contact our team for sample requests.
What is the lead time for bulk orders?
The lead time for bulk orders depends on the product and quantity. Typically, we require 7–15 working days for order fulfillment, but our team will provide precise timelines during the order process.
How do I know your products are free from chemicals and artificial additives?
We strictly adhere to organic production methods and chemical-free formulations. Our certifications (HACCP, GMP, Organic India, ISO, and FSSAI) validate that our products are safe, pure, and free from harmful substances.
What is your return or refund policy?
We strive to deliver products in perfect condition. In case of any issues, please contact us within 7 days of delivery. We will work with you to resolve the issue or process a refund/return as applicable.